At Riverside University High School, we are focused on our students’ personal and social well-being along with their academic success.
Student Support Team
Our student support team is here to help you!

Jill Heitman
School Psychologist
heitmaj@milwaukee.k12.wi.us
(414) 906-4940

Jordan Mulhern
School Psychologist
jozefarjr@milwaukee.k12.wi.us
(414) 906-4933

Emma Coenen
School Counselor (Grade 11)
coenene@milwaukee.k12.wi.us
(414) 906-4932

Christopher Cummings
School Counselor (Grade 9)
cumminc@milwaukee.k12.wi.us
(414) 906-5030

Monique Hill
School Counselor (Grade 10)
hillmd@milwaukee.k12.wi.us
(414) 906-4931

Jennifer Kringel
School Counselor (Grade 12)
kringeja@milwaukee.k12.wi.us
(414) 906-4928

Jasmine Brown
School Social Worker
brownjc@milwaukee.k12.wi.us
(414) 906-5029

Kelly Lempa
Bilingual School Social Worker
lempakj@milwaukee.k12.wi.us
(414) 906-4904

Kelly Sonnenberg
School Social Worker
sonnenkl@milwaukee.k12.wi.us
(414) 906-4977
School Psychologists:
Talk with you during tough times
Share ways to cope or deal with emotions
Help you set goals and figure out how to do your best learning
School Counselors:
Meet with you one-on-one or in a group for counseling
Help you plan for your education and your future
Connect you with people and resources in the community
School Social Workers:
Share ways to cope or deal with emotions
Provide helpful resources
Refer you to others who can help if you (or your family) need anything
Student Support Referral
If you have concerns about your student’s social, emotional, or behavioral well-being, use our Student Support Referral Form to request help.
When You Need Help
Emergency Assistance
Milwaukee Police Department (24/7)
Call 911 for the following:
- Crimes in progress
- Life or death situations
- Medical emergencies
- Gunshots
- Accidents/ injuries
- Reports of fire
988 Suicide & Crisis Lifeline (24/7)
Call/text 988 or start an online chat to get emotional support.
A skilled, judgement-free counselor can listen, offer compassion, and share helpful resources. All conversations are free and confidential.
Crisis Text Line (24/7)
Text “HOME” to 741741 whenever you need to talk.
A live, trained volunteer Crisis Counselor can respond and provide support through a secure online platform. This is a free, confidential service.
Milwaukee Mobile Crisis (24/7)
Call (414) 257-7222 if you or a loved one is experiencing a crisis.
This non-police mobile response team provides mental health crisis responses and interventions to individuals of all ages. The team is made up of counselors, therapists, psychologists, and nurses available at all hours. They can provide mental health assessments, assistance with stabilization, and connections to resources.
Non-Emergency Assistance
Milwaukee Police Department
Call (414) 933-4444 for non-emergency assistance for the following:
- Crimes NOT in progress
- Welfare checks
- Theft / vehicle theft
- Property damage
- Reports of drug dealing / loitering
- Loud music
- Abandoned property
IMPACT 211 (24/7)
Call 211 or text your zip code to TXT-211 (898-211).
This free, confidential helpline can direct you to information and assistance for:
- Basic Needs: Food, clothing, income support assistance, government programs
- Children & Families: Support programs, job skill training, legal assistance, consumer protection
- Housing: Emergency shelter, housing navigation
- Wellness: Healthcare, mental health resources, substance use disorder assistance

College & Career Center (CACC)
The Riverside University High School College and Career Center gives students FREE support with college and career planning. Stop by Room 230 today!
College Services
- ACT registration
- Campus tours and visits
- College application/essay support
- FAFSA guidance
- Scholarship application assistance
Career Services
- Apprenticeships and internships
- Job searches, including application/resume assistance
- Xello (formerly Career Cruising)
Questions?
Our college and career coordinators can help! Contact Erica Banks at browel2@milwaukee.k12.wi.us or (414) 906-5099 or Lloyd Willson at willsolx@milwaukee.k12.wi.us or (414) 906-5090.
